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Have a question?

Our common questions

Is free shipping available?

Yes, free ground shipping is available for electronics orders. View our Shipping and Delivery page for details.

Is the product I'm looking for in stock and available?

You will be able to tell on the product page whether or not a product is in stock and available, as the availability of the product will be listed as the number of products in inventory, "Out of stock".

What are your return policies?

We offer a 30 day money back guarantee with 100% satisfaction guaranteed. We will be happy to refund or exchange unopened products within 30 days. Damaged items can be serviced via manufacturer's warranty. Clearance items are not returnable unless damaged during the shipping process.

When will I receive my order?

Most of our products are delivered within 2-3 weeks. Specialty appliances may take up to 4 weeks for delivery.

Are you an authorized retailer?

We are an authorized retailer for every brand available on our site.

What is covered by your 5 year warranty?

Our 5 year warranty extends the full manufacturer's warranty for four more years. Total coverage is available.

Is express shipping available?

Express shipping is not available as of yet, but next-day delivery is available for many items in the St. Louis Metro Area.

How do I get service on an appliance I purchased from your store?

Service is available for items under warranty from the manufacturer. Please contact the manufacturer via the number published in the manual of the item that you have purchased.

Can I purchase an item I saw at your retail location that is not on your website?

Of course! Please call 1-833-876-9372 for a quote.

Can I redeem a coupon with you online?

Yes. Coupons can be redeemed at checkout.